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Delivery within 48 hours throughout Italy

FAQ

Here you can find the frequently asked questions our customers ask us every day.

Generals

Where are your solid cosmetics produced?

Our solid cosmetics are produced and packaged in Italy.

Why do you have solid products instead of liquids?

Compared to liquid products, solid ones are lighter, offer similar yields, and take up less space because they don't contain water, thus saving CO2 during transportation and production. These products can therefore be packaged in paper sachets and don't need to be transported in disposable plastic. Furthermore, since they don't contain water, they don't require preservatives.

Is the fragrance natural?

Yes! We use only purely natural fragrances and essential oils in our products.

Are your products vegan and not tested on animals?

Yes. We never test or promote animal testing, either on our finished products or the ingredients they contain.

What are the shipping times?

Orders received before 12:30 PM on weekdays are handed over to the courier the same day. Delivery generally takes place the next business day (or within 24-48 hours). We are committed to ensuring your order arrives as quickly as possible.

Do you use plastic in your packaging?

Absolutely not! Despite many obstacles, we managed to assemble 100% plastic-free packaging, from recycled paper to bamboo. Eliminating plastic from the cosmetics industry is one of our primary goals.

Didn't find the answer you were looking for?

Don't hesitate to contact us directly on our Instagram page @drydeenatural or send an email to help@drydeenatural.com .